Freight Forwarding Software ยท India & International

Your customers always know
where their cargo is.

Stop answering "where is my shipment?" calls. CargoTrace tracks every consignment through 9 stages and automatically notifies your customers by email and SMS โ€” whether they're in India or anywhere in the world.

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Deploys in 10 minutes
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India + International SMS
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Works on any cPanel hosting
๐Ÿšข
โ–ฆ
๐Ÿ“ฆ
๐Ÿค
๐Ÿ‘ค
Shipment View
In Progress
BK-2026-0047
๐Ÿ—บ Chennai โ†’ Jebel Ali, UAE
โณ In Progress
Progress44%
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Booking Confirmed
15 Mar ยท 09:24 AM
โœ“
Cargo Received
17 Mar ยท 02:15 PM
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Export Customs
19 Mar ยท 11:40 AM
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Loaded on Vessel
20 Mar ยท 08:00 AM
5
Departed from Port NOW
In progressโ€ฆ
6
In Transit
Pending
7
Arrived at Destination
Pending
The Problem

Freight forwarders lose hours every week on status calls

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Customers constantly WhatsApp and call asking "where is my cargo?" โ€” pulling your team away from real work
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No audit trail โ€” when disputes arise, you have no proof of what was communicated and when
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Competitors with tracking portals win clients you should be getting โ€” they simply look more professional
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Sending manual WhatsApp updates to 20 customers for every milestone is exhausting and error-prone
The Solution

One system. Automatic updates. Happy customers.

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9-stage pipeline with auto alerts โ€” email fires the moment your team marks any stage complete
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SMS at 4 critical milestones โ€” works for Indian numbers (Fast2SMS) and international numbers (Brevo SMS or Twilio)
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Customer login portal โ€” your customer tracks their shipment 24/7, no calls needed
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Full audit trail โ€” every update timestamped with notes and document photos attached
Everything Included

Built for how freight forwarders actually work

No bloat. Every feature is there because freight forwarders asked for it.

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Smart shipment management

Auto-generated booking IDs, origin/destination ports, customer links. Every shipment tracked from day one with zero manual ID management.

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Branded email on every stage

Professional HTML emails delivered to your customer at each of the 9 stages โ€” booking ID, stage name, notes, and timestamp, all branded to your company.

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SMS โ€” India & International

Fast2SMS for Indian numbers. Brevo SMS or Twilio for international customers. Switch providers instantly from the admin panel โ€” no code changes.

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Customer login portal

Add a customer with their email and a portal account is automatically created. Welcome email sent with credentials. They track themselves โ€” 24/7.

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Document & photo uploads

Attach 2 images per stage โ€” Bill of Lading, packing lists, delivery proof. Customers see documents directly in their portal view.

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Public tracking page

Share a booking ID link. Anyone can check the status without logging in โ€” ideal for consignees who need a quick update.

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5-level role access control

Super Admin to Viewer โ€” each staff member sees only what they need. Customers see only their own shipments. Nothing is exposed accidentally.

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Self-service password reset

Token-based reset works for all roles including customers. Secure email link with 1-hour expiry. Nobody calls you to unlock their account.

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Per-client API configuration

Each deployment uses its own Brevo and SMS API keys. Fully white-labelled. Change everything from the admin panel โ€” no file editing required.

The 9-Stage Pipeline

Every freight milestone, tracked and notified

Your team marks each stage complete. Notifications fire automatically. The audit trail builds itself.

1
Booking Confirmed
SMS
2
Cargo Received at Warehouse
3
Export Customs Clearance
SMS
4
Loaded on Vessel / Flight
SMS
5
Departed from Origin Port
6
In Transit
7
Arrived at Destination Port
8
Import Customs Clearance
9
Delivered to Consignee
SMS
Stage 1 of 9
Booking Confirmed
The shipment is created and the booking is recorded. A Booking ID is auto-generated (e.g. BK-2026-0001). Your customer is immediately notified that their cargo journey has begun.
โœ‰ Email sent
๐Ÿ“ฑ SMS sent
SMS Notifications

One system. Every country.

CargoTrace supports three SMS providers. Switch between them from the admin panel in seconds โ€” no code changes, no file editing.

๐Ÿ‡ฎ๐Ÿ‡ณ

Fast2SMS

Indian Customers

The most cost-effective SMS solution for Indian freight forwarders. Works with all 10-digit Indian mobile numbers. Setup takes 5 minutes.

Indian 10-digit numbers only
~โ‚น0.15 per SMS ยท top-up from โ‚น100
Sign up free at fast2sms.com
No DLT registration needed
๐ŸŒ

Brevo SMS

International Customers

Uses the same Brevo account as email โ€” no extra API key needed. Supports international numbers in E.164 format for customers in UAE, UK, Europe, and beyond.

International numbers (E.164 format)
Same Brevo API key as email
No separate account needed
Transactional SMS must be enabled in Brevo
๐ŸŒ

Twilio

Global โ€” 180+ Countries

The most reliable option for global SMS delivery. Works in 180+ countries. Ideal for large freight forwarders with customers across multiple countries and regions.

180+ countries supported
Industry-standard reliability
Requires a Twilio purchased number
Pricing at twilio.com/sms/pricing
๐Ÿ’ก

Need help setting up your SMS provider? Fast2SMS and Brevo accounts must be created by you โ€” they are free or low-cost third-party services, separate from the CargoTrace license. We can assist with setup and configuration as part of our deployment packages.

๐Ÿ‡ฎ๐Ÿ‡ณ Indian customers โ€” Use Fast2SMS for SMS + Brevo for email.   ๐ŸŒ Overseas customers โ€” Use Brevo SMS or Twilio.

Sign up for Brevo โ†—  ยท  Sign up for Fast2SMS โ†—  ยท  Contact us for setup assistance โ†’

Who It's For

Built for the logistics industry

If you move cargo โ€” locally or globally โ€” CargoTrace makes you look like an industry leader.

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Freight Forwarders

Manage multiple shipments and customers simultaneously. Give every client a professional tracking experience with automatic updates โ€” whether they're in Chennai or Chicago.

๐Ÿšข

NVOCC Operators

Track containers from port pickup to final delivery. Attach BL copies, packing lists, and delivery proof with full customer visibility at every milestone โ€” worldwide.

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Logistics Consultants

Deploy a white-labelled instance for each client in under 10 minutes. Their domain, their SMS provider, their branding โ€” you do the setup, they get the credit.

9
Freight stages tracked
3
SMS providers supported
<10m
Average deploy time
180+
Countries via Twilio
Simple Pricing

One purchase. You own it forever.

No per-shipment fees. No monthly subscription. Pick the plan that matches how much help you need getting started.

Self Deploy
$99 one-time
Buy the software and deploy it yourself on your own cPanel hosting.
  • Full CargoTrace v4.1 source code
  • 9-stage shipment tracking
  • Email + SMS notifications
  • Fast2SMS, Brevo SMS & Twilio support
  • Customer portal login
  • Public tracking page
  • One-click installer + docs
Buy & Deploy Myself โ†’
Complete Package
$499 one-time
Everything included โ€” website, hosting, deployment, and 1 year of support.
  • Everything in Deployment Support
  • 5-page business website
  • 5 GB shared hosting (1 year)
  • 1 year complementary AMC support
  • CargoTrace fully integrated
  • Hosting renewal โ€” $100/year
  • AMC renewal โ€” $100/year
Get Complete Package โ†’
๐Ÿ“ง Email & SMS โ€” Setup Note
CargoTrace uses Brevo for email and your choice of Fast2SMS, Brevo SMS, or Twilio for SMS. These are free or low-cost third-party services โ€” accounts are created by you and are billed separately.

๐Ÿ‡ฎ๐Ÿ‡ณ Indian customers โ€” Fast2SMS for SMS + Brevo for email. Top-up starts at โ‚น100.
๐ŸŒ International Customers
Use Brevo SMS (uses your existing Brevo account, no extra key) or Twilio (180+ countries, most reliable). Both support international numbers in E.164 format (+971โ€ฆ, +44โ€ฆ, etc.).

All plan prices are one-time. Hosting and AMC renewals apply from year 2 only on the Complete Package.

Questions

Everything you need to know

Do I need a developer to deploy this?
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No. If you can use cPanel's File Manager and phpMyAdmin, you can deploy CargoTrace yourself. The one-click installer handles all database setup automatically. Average deployment time is under 10 minutes. Or choose the Deployment Support plan and we do it for you.
Which SMS provider should I use?
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It depends on your customers' location. For Indian freight forwarders with Indian customers, use Fast2SMS โ€” it's the cheapest and fastest (โ‚น0.15/SMS, top-up from โ‚น100). For international customers (UAE, UK, US, Europe etc.), use Brevo SMS (no extra account needed) or Twilio (most reliable, 180+ countries). You can switch providers from the admin panel at any time without touching any code.
Do I need to create Brevo and Fast2SMS accounts myself?
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Yes โ€” Brevo and Fast2SMS are independent third-party services. You sign up on their websites, get an API key, and paste it into CargoTrace's admin panel. Both are free to sign up. If you purchase the Deployment Support or Complete Package, we assist with this setup as part of the service.
Does my customer need to install anything?
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Nothing. Your customer receives a welcome email with a login link and password. They open a browser, log in, and see their shipments instantly. No app download, no registration form โ€” works on any phone or computer.
Can I use this for multiple clients on one hosting account?
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Yes. Each client gets their own subfolder and their own database on your hosting. Each installation is completely independent โ€” separate data, separate API keys, separate branding. One hosting account can run unlimited client instances.
What hosting do I need?
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Any cPanel shared hosting with PHP 8.0+, MySQL 5.7+, and cURL enabled. This covers virtually every provider โ€” Hostinger, SiteGround, Namecheap, GoDaddy, A2 Hosting. If your host runs WordPress, it runs CargoTrace.
What is included in the Complete Package?
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The Complete Package includes: the CargoTrace software, full deployment on your hosting, a 5-page business website, 5 GB shared hosting for 1 year, and 1 year of AMC (Annual Maintenance Contract) support. From year 2, hosting renews at $100/year and AMC at $100/year โ€” both optional.
What if an email or SMS fails to send?
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Notifications are non-blocking โ€” the shipment stage is saved regardless. Your operator sees a warning hint in the system. Every send attempt is logged with the full error message in logs/notifications.log. The customer can always view their shipment directly in the portal.
Is the system secure?
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Yes. Passwords are bcrypt-hashed. All forms have CSRF token protection. PDO prepared statements prevent SQL injection. File uploads are validated at the MIME level. Sessions are protected against fixation attacks. Config and logs folders are blocked from web access via .htaccess. Password reset uses single-use tokens with 1-hour expiry.
Ready to get started?

Stop taking status calls.
Start looking professional.

Give your customers real-time visibility into their shipments โ€” in India or anywhere in the world โ€” and spend your time on what actually matters.

Get CargoTrace โ†’ See all features

One-time license ยท Fast2SMS ยท Brevo SMS ยท Twilio ยท Deploy in minutes